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See yourself at Twilio

Join the team as our next Front End Software Engineer for the Email Platform.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to fulfill the critical role of a L2 Front End Software Engineer within Twilio Sendgrid, to be both hands-on as well as a thought leader. You will use modern programming languages and technologies, including Go, TypeScript, React, Redux, GraphQL, Cypress, and AWS cloud infrastructure. The person in this role will bring with them the passion to develop against complex backend services, build against and develop OpenAPI specs, and support front end and back end development needs. 

The Customer Lifecycle group works closely with our accounts and billing teams to build and maintain user workflows that support and improve the experience for our customers.


In this role, you’ll:

  • Participate in technical decisions with your team and across your functional domains on large scale projects. Work with your team on initiatives/projects with operational reliability factors such as monitoring, performance and capacity planning, security, and disaster response. 
  • Help, guide, mentor and influence the team by sharing your knowledge and experience, in solving complex challenges. Actively remove oneself as a single point of failure.
  • Advocate for balancing between tech debt and feature development by collaborating with engineering and product. 
  • Ship reliable features, at scale, that deliver the most value to your customers. You will partner with engineering and product to understand customers’ challenges, see opportunities, craft solutions, and lead the team to deliver the right value. 
  • Embrace calculated risks, while understanding the tradeoffs between technology choices.
  • Collaborate with a diverse group of people with different backgrounds. 
  • Constantly look for areas of improvement in systems and optimize.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 2+ years of Front End / Full Stack engineering experience, developing and maintaining large scale web applications.
  • Experience with consuming and developing REST APIs in languages such as Go, Python, or JavaScript/TypeScript
  • Experience with building web apps with React/Next.js or similar view frameworks with state management libraries such as Redux (e.g. RTK).
  • Experience testing frontend components with Jest/Enzyme/React Testing Library and testing backend server side code with dependency injection.
  • Strong fundamentals with JavaScript and concepts such as asynchronous programming and using a type-safe language like TypeScript or Flow.
  • Strong fundamentals with HTML and CSS, including concepts like layout, specificity, cross browser compatibility, and accessibility.
  • Demonstrated track record of delivering highly interactive, engaging, single page applications that are usable, performant, and supportable.
  • Familiarity with cloud computing (e.g. AWS), using Docker, and integrating with APIs.
  • Experience with end-to-end testing solutions (e.g. Cypress, Playwright, Puppeteer, Selenium/WebdriverIO).
  • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.


  • Experience with building GraphQL APIs.
  • Experience with highly-available applications in a modern programming language (Ruby, Go, Python, Java, or C++). 
  • Experience with developing mock REST APIs and GraphQL APIs.
  • Experience with Storybook for component driven development.
  • Experience with OO principles and software engineering expertise (coding, automated tests, profiling, monitoring, architecture design, etc).
  • Experience working with MySQL or other relational databases.
  • Experience with optimizing and analyzing frontend and backend performance.
  • Knowledge of continuous integration providers such as Buildkite or Jenkins and continuous deployment techniques, client-side bundling with Webpack, and deployment infrastructure (e.g. S3, CloudFront as CDN, Lambda@Edge functions, Kubernetes, ArgoCD).
  • Comfortable in Linux and Mac environments.
  • Experience working on internal tools and content management systems.


This role will be based in our Denver, CO office. This role will be open to US remote as well.

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

Colorado applicants: 

  • The estimated pay range for this role, based in Colorado, is $109,280 - $136,600.
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.



Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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