Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team you’ll join:

The Grow domain sits within Xero’s Customer Platforms group and manages the Sales & Marketing Technology for Xero. Within Grow, our remit is focused on Customer Acquisition and Engagement. We work with stakeholders to enable new capabilities helping Xero scale and improve our external customers and internal users experience.

We work with systems like, Salesforce Sales Cloud (CRM), Marketing Cloud, Qualtrics, CRM Analytics and other tools to better enable Xero to achieve their strategic objectives. We are one of APAC’s largest and most comprehensive Salesforce implementations working with a team of experienced and certified Salesforce professionals.

What you’ll do:

Support your reports to continually improve and grow at Xero
Effectively manage and support your reports to drive performance, culture and an inspiring environment
Develop robust, high quality software meeting the agreed specifications and complying with Xero’s development team standards and procedures
Assist Analysts and Designers with the design, prototyping and preparation of software specifications and interaction design for product features
Work closely with Quality Assurance team members to resolve issues raised by testing throughout the development cycle
Maintain a current knowledge of development technologies used in the development of Xero’s software applications
Establish and maintain good working relationships both within the development team and the wider organisation
Ensure the wider team have opportunities to grow and learn through providing project opportunities and development paths
Share your technical expertise with others, including training. Continually evaluate the Development team’s technical practices, identify areas for improvement and make changes to create improved approaches and achieve greater results
Work with the Development team to ensure that the solutions developed are delivered on time and give consideration to supportability, extensibility, and Xero’s own standards and practices.

What you’ll bring:

3+ years hands-on experience in a leadership / management position, creating high performing teams
4+ years hands-on experience with Salesforce Sales Cloud working as an external Consultant or a Salesforce Lead within an organisation, with relevant certifications
In depth knowledge of Salesforce setup and declarative configuration including security and sharing, along with knowledge of Salesforce integration capabilities
Experience with large enterprise projects spanning multiple teams from various business units
Experience with Apex or JavaScript preferred
Demonstrated experience in prototyping, agile and iterative delivery
Certified Sales Cloud Consultant, Platform Developer, Administrator or other relevant certifications are beneficial.

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Engineering Team Lead - Salesforce Sales Cloud (12 Month Contract)

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