DevOps Engineer

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

The TechOps Engineering team is responsible for "keeping the lights on", handling the fast growing customer workload across the globe (from US to China, we host Tulip everywhere) as well as owning and evolving the entire cloud architecture. The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo.

About You:

• You enjoy working at startups - the most important aspect we look for in colleagues is their internal motivation to do great work, in a supportive and collaborative culture.
• You work well as an individual or as part of a team.
• You love a good challenge and learning new things. 

What skills do I need? 

• 5+ years of relevant experience
• Exposure and facility with the following is beneficial: Kubernetes, Helm, Ansible, AWS, Azure, Go, Typescript, Prometheus/Mimir/Thanos, Terraform.
• Understanding and experience of enterprise data persistence layers (both NoSQL and SQL databases, key/value stores, messaging like AMQP/MQTT, etc) is relevant.
• Independent of any one technology, experience in managing cloud-based workloads at scale - and understanding the need for effective observability and monitoring - are challenges we are currently addressing.
• And in harmony with Tulip’s overall ethos, candidates should have an interest in designing and continuously improving internal processes throughout our organization.
• Experience with US companies is a plus but not required.
• Experience with startups is a plus.
• To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position.

Key Responsibilities:

• The DevOps team is responsible for the development, deployment, health, and management of Tulip’s multi-cloud SaaS environments.
• The team also owns the CI/CD infrastructure, internally-developed tools, and generally supports developers that are designing and building Tulip applications and services.
• We see the harmonization of infrastructure and software as a key factor for our success. That's why DevOps is closely connected to our developers during the entire software lifecycle.
• This role involves being part of an on-call rotation for coverage with the rest of the team.

Key Collaborators:

• Engineering
• Product Management & Design
• QA team
• Hardware team
• Edge team

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $122,000 - $155,000 per year.