Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
This is a fixed-term role to cover an internal Xero moving into a secondment, which ends 24th November 2023
In the NZ Sales Operations team, it’s our mission to amplify the success of our GTM (go-to-market) team. The working style of this team involves a high degree of collaboration between each other and our stakeholders.
You will be a proactive Analyst supporting the GTM team to achieve their sales metrics in the most efficient and successful way. This role will be a focal point for a range of reporting. Working closely with the Sales Operations Manager and the wider GTM Operations team, you will operationalise the delivery of the NZ strategy. The role will also support the drive to increase Marketing and Sales automation and data integrity.
What you'll do:
- Source relevant, reliable data for sales team, sales managers and leaders via various mediums, both ad hoc and periodic
- Generating audience reports for tailored marketing initiatives - at times this involves reconciling between different data sources
- Create insights for stakeholders in useful formats (for example reports, dashboards) to support business objectives
- Provide analysis, commentary and guidance on data provided to assist decision making based on stakeholders’ needs
- Improve reporting and other operational processes, automating where appropriate
- Build good working relationships with internal teams
- Understand and adhere to data governance policy
- Provide sales operations support to the GTM team if needed
What you'll bring with you:
- Strong SQL Skills - regularly employ SQL queries on a day-to-day basis
- At least one programming language (preferably Python)
- Proficiency in using Snowflake for data warehousing, processing, and querying, BI
- Ability to tell stories using modern data analytics and visualisation tools
- Competent at translating and presenting data findings into insights for business decision makers
- Collaborate and effectively communicate with various stakeholders
- Strong communication skills, both written and oral and the ability to translate between business and technical audiences
- Experience in understanding requirements and working collaboratively to shape ambiguous requests into clearly understood and answerable forms
Success looks like:
- Timely delivery of relevant and accurate data / information / insights meeting the needs of the GTM team
- Cohesive analysis, report automation and process improvements are seen as best practice
- Continuous adherence to Data Use and governance processes and standards
- Great relationships developed with stakeholders through working together on shaping requests and understanding what’s possible
- Takes #ownership of problems and executes a pragmatic and collaborative approach to their resolution
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
