Jobs for Developers

Business Systems Analyst III, Marketing and Sales Systems

BoxAtlanta, GeorgiaFull-time$97k - $122kOct 23, 2023

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Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

Box is looking for a Business Systems Analyst to join our Enterprise Systems team to help manage and scale our Marketing/Sales and go-to-market tech stack. In this role, you will be working with business leaders and collaborating with our Enterprise Systems team by utilizing your technical expertise and business insights.  You will also be working closely with our Marketing Operations team to plan, design and build optimal solutions for our backend office systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including Executive Management. 

This role will allow you to apply your functional Salesforce expertise to some of Box's most critical go-to-market and operations initiatives.  You will work closely with your team to collaborate on creative solutions for technical challenges, provide inputs on the GTM systems roadmap, and provide direct value to our business partners. You will interact frequently with senior management and must become a trusted thought-leader to our extended business partners.

Business Systems Analyst must also have interest in working on a range of different types of SaaS enterprise systems, business process improvements, and must have a background that demonstrates that capability.  The Business Analyst, Marketing and Sales Systems will interact frequently with senior management in this role and must become a trusted SME.



  • Partner with Marketing Operations, Sales Operations and other GTM business stakeholders to ensure enhancements and upgrades of GTM systems run accurately and efficiently according to business requirements and prioritization
  • Assist with the planning, evaluation and implementation of functionality and features in Marketo and Salesforce systems
  • Ownership for vetting end-user business requirements, solution specification design, configuration, project management, implementation, and system integration
  • Implement lead life cycle flow and make recommendations for enhancements or change based on Marketing systems roadmap
  • Effectively manage schedules and communicate changes as necessary to stakeholders
  • Ensure that system quality and program standards meet objectives and desired results are achieved
  • Work closely with business partners to define requirements and ensure that solutions deliver best-in-class results and business processes
  • Enhance data integrity through effective design, maintenance and security in Marketo and Salesforce
  • Assist in building operational flows in Marketo using Webhooks to other systems
  • Work on cross functional projects involving customer success and related GTM systems


  • Bachelor's degree in Computer Science, Engineering, Business or related field
  • 3+ years experience with and Marketo building/designing scalable Go-to-Market solutions
  • 3+ years of system implementation experience and knowledge of owning techno-functional deliverables in a project, including functional design and QA 
  • Strong knowledge of Sales and Marketing business processes in the Lead-to-close cycle
  • Extensive knowledge of Marketo and Salesforce architecture and integrating with other applications/systems
  • Strong understanding of digital marketing and demand generation
  • Understanding of API integration with CRM, Marketing Automation platforms
  • Experience working in a systems implementation practice, management consulting firm, or high-growth environment is a plus
  • A successful track record of strong project management skills and high level of attention to detail
  • Demonstrated ability to work with partners of diverse backgrounds both in and outside of the organization
  • Willingness and enthusiasm to learn new cloud technologies across GTM landscape
  • Knowledge of Customer Success systems (Zendesk, Salesforce Service Cloud, Communities) is an added advantage

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.



Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision

United States Pay Range
$97,500$122,000 USD

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