Business Intelligence Analyst

WHO WE ARE 🌍

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. 

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

We’re looking for a BI Analyst who sees stories in spreadsheets, patterns in chaos, and opportunities in numbers. In this role, you’ll bring clarity where others see complexity — keeping our marketing efforts grounded in reality while enabling us to launch experimental programs and rule-breaking content.

You’ll collaborate across teams, build dashboards that actually get used, and help us answer the questions we didn’t even know we had. Reporting to the Marketing Analytics Lead, you’ll play a hands-on role in tracking performance and delivering the data and insights that drive Manychat’s growth.

Sound like your kind of challenge?

WHAT YOU'LL DO 🚀

• Work with extensive data that tells a new story every day.
• Uncover and communicate truths and patterns hidden in our data to help marketing leaders make informed decisions and continuously improve.
• Build and maintain dashboard and reports to track key marketing KPIs.
• Write SQL queries to extract and analyze data from our data warehouse.
• Ensure data quality and consistency across reports and dashboards.
• Collaborate with Analysts and Data engineering to improve data sources and pipelines.

TO SHINE IN THIS ROLE 💥

You’ll need:

• 1–3 years of experience in BI, data analytics, or a similar role.
• Strong communication skills and the ability to turn data into clear insights – both written and verbal.
• Proficiency in SQL and comfort working with large datasets.
• Hands-on experience with BI tools (e.g. Tableau).
• Attention to detail, curiosity, and a collaborative mindset.

It would be great if you have:

• Experience with digital marketing data (e.g., Google Analytics, Google Ads, Meta).
• Familiarity with data warehouse tools (e.g. Snowflake).

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• 💙Comprehensive medical, dental, and vision coverage for you and your dependents.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events. 

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

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