Responsibilities

We are looking for an exceptional Associate Site Reliability Engineer to join our growing team.

In this role, you will also be responsible to:

• Monitoring end-to-end availability and performance of critical services

• Independently troubleshoot complex issues and events affecting the entire platform and application stack as well as infrastructure used to managed and deliver the product

• Supporting production platform and application related events and incidents

• Perform root cause analysis on issues, and participate in blameless post-mortems so we can learn from incidents and automate them out of recurrence

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput.

• Identify performance bottlenecks and triage with Engineering teams to design and implement a secure and performant solution

• On-call activity including the validation and investigation, development requests processing

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding

• Partner with development teams to improve services through rigorous testing and release procedures

Requirements

Qualifications / Experience / Technical Skills

• Knowledge administering Kubernetes-based microservices, ingress controllers, web servers (nginx), and databases (Postgres, MySql, MongoDB; Desirable - Redis, Clickhouse)

• Ability to write code (basic skills) in one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript.

• Experience with AWS technologies such as EKS, ELB, RDS, S3, VPC

• Strong troubleshooting experience in the realm of networking fundamentals, web applications, and DNS

• Hands-on experience creating automation using scripting languages and/or code

• Experience working with modern CI/CD tools such as ArgoCD, GitHub Actions, or similar solutions

• Experience with Infrastructure as Code tools (e.g. Terraform, CloudFormation)

• Experience with observability, logging and tracing tools like Grafana, Prometheus, Loki, Elasticsearch, CloudWatch, Jagger

Soft Skills / Personal Characteristics

• Being in progress of BS or MS from a top-notch CS program (or equivalent experience)

• Professional experience in hands-on engineering roles (SRE/DevOps);

• Knowledge about operating high-traffic production environments in public clouds: AWS, GCP, or Azure

• Programming experience in production environments is enough to create the automation and/or simple services

• Experience with modern cloud environments: containerization, infrastructure-as-code, DevOps, CI/CD pipelines and general automation

• Hands-on experience with network security, databases systems and related tools

• Operating Kubernetes clusters and a good understanding of Kubernetes moving parts basics

• Experience performing stress-testing, failure analysis, and load-testing apps