See yourself at Twilio

Join the team as our next Architect, SRE.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to drive the technical strategy behind Twilio’s SRE organisation, building and developing the world’s most reliable platform for messaging, voice, applications and beyond.

At Twilio, we continue to drive the infrastructure behind messaging, voice and data for many of the world’s largest properties. By definition, we form part of the dependency chain for critical applications and usage; our reliability and response must be world class. As SRE Architect, your role will be to drive our technical roadmap, work with SRE leadership to build our team and our capability, and work with other architects across Twilio to write and tell our reliability story. We will continue our commitment to reliability as a top priority, this role is crucial to that mission. This role reports directly to the VP of SRE.

Responsibilities

In this role, you’ll:

• Partner across Twilio at the highest levels of technical leadership to drive our reliability story.
• Own the technical roadmap and strategy for SRE software.
• Cultivate an inclusive, challenging and stimulating work environment for SREs of all levels and specialisations.
• Work directly with the VP of SRE on strategy and technology outcomes.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Excellent generalist knowledge of software engineering and delivery.
• In-depth understanding of the role of SRE in a large organisation.
• Previous experience driving cross-org technical architecture outcomes.
• Knowledge of cloud architecture and non-abstract large-scale systems design.
• Excellent and proven partnership and negotiation skills.

Desired:

• Specific experience owning and operating large AWS footprints.
• Knowledge of Kubernetes architecture and concepts.
• Specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify education, previous job experience, certifications, technical skills and soft skills required. 

Location 

This role will be remote, based in Ireland or Spain.Occasional travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.